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Latest "Dealing with Resistance" Posts

To exercise real influence, regardless of the situation, keep your intentions at the forefront of your conscious mind and listen for the intentions that drive others. You’ll need to be able to express these to exercise real influence. John sat across the table from me. I was interviewing him to gather information to customize the […]

Do you have someone on your leadership team who dominates decisions through manipulation and intimidation of other team members too afraid to offer a challenge? If you answered yes, then you just may have a bully in the boardroom (or on your team or in your meeting). Unfortunately, this can sometimes lead to the creation […]

If you’ve been watching the news lately, you know that JetBlue airlines left passengers stranded in a plane on the runway for seven hours without food, water, or working restrooms. Passengers were livid and even the pilot seemed ready to mutiny. This incident reminded me of a situation I experienced and wrote about in my […]

People are slow to follow, and they do it grudgingly when they feel strong-armed into doing something they either don’t believe in or think is not in their best interest. If this is your favorite tactic, consider the consequences of the approach. You may get what you want in the short term, but you can’t count […]